In a competitive, highly fragmented market, plenty of CMOs preach monetary value as their main selling point.   But would you entrust your API with a CMO solely based on their being the lowest cost bidder?

Cedarburg Pharmaceuticals, a maker of APIs and intermediates, believes value is more than just low price.   Value is about making it simpler for the customer.   No need to worry about project status.   No hassles with GMP.   No technical problems that can't be resolved by resourceful thinking.   At the end of a project, "simple" means satisfied customers, every time.  

"Everyone understands that price is part of value," says Chuck Boland, Executive Vice President of Cedarburg.   "But, in a service business - above all else - you need to value the customer."

Cedarburg can make customers jobs easier through a combination of customer service excellence and deep experience with complex chemistry and regulatory requirements.

Placing the customer first is the hallmark of many successful businesses. This approach is especially crucial in the delicate and complex world of API manufacturing. Cedarburg begins with an attitude of not only treating the API with care, but also fostering a relationship of trust with the customer.

"Many of our clients are virtual pharma companies whose only product is entrusted in our care," says Chuck.   "Because we anticipate their needs and exceed their expectations, they're confident the job is getting done."

Supporting this customer-centric philosophy is expertise with the regulatory environment and a talented, resourceful staff.   Cedarburg has extensive experience navigating the FDA process.   In addition to being fully cGMP-compliant, they've established a strong relationship with the FDA that results in faster validations and filings.  

Cedarburg's scientific staff has deep expertise in Multi-Step chemistry, including vitamin D and THC analogs.   A leading developer of controlled substances, Cedarburg holds Schedule I through Schedule V DEA permits.   Moreover, Cedarburg's researchers work closely with customers with honesty and transparency throughout the process.

The results speak for themselves.   Cedarburg has filed multiple DMFs in pain management and cancer.   They've accomplished syntheses and Scale-Upprocesses where other companies have failed.   Cedarburg has an excellent FDA track record.

"We all have the equipment and facilities," says Chuck.   "But we really pride ourselves on providing high value that translates to satisfied customers that come back to Cedarburg again and again."

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